Order Entry, Customer & Vendor Management, Create Purchase Order, Tracking, Vendor Bills

eMerchant is a multi-user back-end sales and order management system that plugs-in to the AShop Deluxe shopping cart program. The automated online shopping cart handles orders 24/7 and shares data with eMerchant, which provides a way for sales people to manage messages, orders, vendors, purchase orders, order tracking, and vendor bills all in one centralized online system.

Cross-Platform & Multi-user - The data is centralized and the program runs on the server. It is a complete online business management solution, which can be accessed through a browser from anywhere that there is an Internet connection. Each operator has a unique username and password. Any number of operators can be logged in simultaneously.

Customer & Vendor Message Management - There are separate inboxes for customers and for vendors. Saved, sent and reply email messages are automatically stored within each customer's or vendor's history for easy reference and lookup.

Advanced Find - Lookup customer records by partial spelling of name, partial email address, phone number.

Quotes & Notes - Create customer records and send quotes on the fly by email or by print/fax. Customizable header and footer for quotes. Save quotes and add notes to customer history. Quotes can then be converted to orders. This system is ideal for email and telephone sales.

Centralized History & Order Management - Customer history, orders, products, vendors, purchase orders, correspondence, notes, etc. are interrelated. In eMerchant, customer orders and related vendor purchase orders are cross referenced both directions so that related customer information can be looked up from the vendor purchase order and visa versa.

Report Order Order Status, Purchase Orders, Vendor Bills - Order status is reported and tracked at each step from the initial receipt of the order from the customer until all of the related vendor purchase orders are closed.

Purchase Orders - Vendor purchase orders are automatically created from new customer orders when the new orders for each vendor's products. Purchase orders are marked with the date when status is changed from new to sent (unshipped), from unshipped to shipped, from shipped to bill received, and from bill received to date paid.

Reports - Purchase order status reports provide a quick way to keep track of open orders. Vendor bill reports are used to report cost of sales and also to mark bills when paid.

Announcements, Reminders, Convenience Links - A common area of the page is on the left side. The store administrator can publish an announcement, which is then seen by all operators. Each operator can save reminders and add convenience links. The reminders and convenience links are then seen by all operators.